We’ve got options for every budget (because period care should never break the bank):
👉 Standard Shipping: $10 or FREE for orders over $65.
👉 Express Shipping: $15 or FREE for orders over $150.
👉 International Shipping: $30 flat rate (AUD), or if you’re splurging over $150, it’s FREE! Yes, we ship worldwide, so Scarlet love knows no borders.

Heck yes, we do! Express Shipping is $15 or totally FREE for orders over $150. Because waiting? Overrated.

Absolutely! We ship Scarlet goodness to most corners of the globe. And guess what? Orders over $150 score FREE shipping. Otherwise, it’s just a flat $30 (AUD). Time to share the love worldwide!

Totally possible! Just email us ASAP at support@scarletperiod.com, and we’ll do our best to help. Heads up though: we ship things fast (because we know no one likes waiting), so if your order’s already on its way, it might be a little too late to play postie.

Our team works like busy bees to get your order shipped ASAP via Australia Post:
👉 Metro areas: 3-5 business days.
👉 Regional areas: 5-7 business days.

While we aim for speedy deliveries, sometimes life (or shipping disruptions) happens. If you’re stuck waiting longer than expected, email us at support@scarletperiod.com - we’ve got your back (and in the case of rae, your belly).

Nope, no pick-ups here! But don’t stress - our free shipping perks kick in once you hit the right spend. Need your goodies yesterday? We’ve got Express Post to save the day. 🚀

You should’ve gotten two emails: one with your order confirmation and another when your Scarlet goodies shipped (complete with tracking info). BUT, let’s be real - sometimes the word period freaks out inboxes (eye roll). Check your junk or spam folder first, and if it’s still missing, email us at support@scarletperiod.com.

If your tracking says your order’s boomeranging back to us, it’s usually because:
👉 The delivery address wasn’t quite right.
👉 The parcel wasn’t collected from the pick-up point (if it couldn’t be left at your address).

If we messed up, we’ll fix it and resend your goodies ASAP (our bad!).
If the issue was an incorrect address or uncollected parcel, you’ll get a refund minus the original shipping cost and a $10 return fee.

Need help? Email us at support@scarletperiod.com, and we’ll sort it out!

Yep, international shipping can come with a few extra bumps - like customs fees. Depending on where you are, your order might be hit with duties, taxes, or customs charges when it lands. These charges are totally out of our control, and the responsibility falls on you as the recipient. So, check with your local customs office before you order to avoid any surprises.